AI Learning Resources for PAGs

Coursera Program

NexGen AI Pillar

A PALC Faculty-curated set of courses to help build AI foundations or deepen expertise, depending on where you are in your AI journey. From beginner essentials to advanced techniques, explore the core concepts, tools, and real-world AI applications helping to shape AI Fluency in patient advocacy today.

Access NexGen AI Pillar

Building AI Fluency, Together

Why build AI fluency?

AI is changing how patient advocacy groups (PAGs) connect with, support, and represent the communities they serve. Building AI fluency helps advocates use these tools with confidence, so patients get the benefit without the guesswork.

We've highlighted a few well-recognized, publicly available courses to help you get started. Each one is free to access.

Online training courses:

Anthropic Academy: Two free, publicly available, self-paced tracks recommended for PAG teams – free certificate upon completion:
- AI Fluency: Framework & Foundations: the core 4D framework for effective, ethical AI collaboration (12 lessons, 3–4 hrs)
- AI Fluency for Nonprofits: the same framework, adapted for mission-driven, resource-limited teams (shorter, scenario-based follow-on modules)\
Indiana University's Public GenAI 101 Academy: A free, publicly available, self-paced course across 4 pathways: prompting, problem-solving, communication, and workflow use:
- No tech background needed – built around every day, practical examples rather than code
- Requires a quick IU guest account sign-up first
OpenAI Academy: free courses ranging from AI basics to applied workflows and agents, plus events and dedicated resources for nonprofits. https://academy.openai.com/
University of Cape Town’s AI Initiative: degree programs, short courses, and workshops in AI, alongside research and insights from UCT's AI Initiative. https://ai.uct.ac.za/

Course availability and access may vary by organization or region.

Ongoing Fellowships and Programs

Beyond self-paced courses, a few structured programs pair nonprofits directly with AI training and skilled support.

Claude Corps (Anthropic): Anthropic-run fellowship program placing early-career fellows with nonprofit host organizations (subject to eligibility): https://www.anthropic.com/news/claude-corps
Nonprofit AI Readiness Initiative (Taproot Foundation): a Taproot Foundation-run initiative, developed with Okta, that connects nonprofits with skilled volunteers to help assess AI readiness and adopt it responsibly. https://taprootfoundation.org/blog/nonprofit-ai-readiness-cant-wait/

AI Fluency for PAGs is part of the Patient Advocacy Leadership Collective, funded by Pfizer. Pfizer does not endorse any specific AI tool, vendor, or course, and PALC receives no compensation for listings on this page. Third-party courses and programs are provided for informational purposes only